PROCESSING TIME: please allow 3-5 days to process an order.

SHIPPING TIMES: we are dedicated to providing the fastest shipping times possible, please allow 14-60 day shipping times for your order. If we receive an alert on your shipment we will send you an email notifying you of this.

Shipping

Shipping and handling charges are non-refundable. The customer is responsible for return shipping costs unless the item arrives damaged. All refunds will be for the price of the returned item(s) and tax (if applicable), but not the cost of shipping.

Free shipping code valid for US orders only. 

If the item arrives damaged or there is a mistake on our part (if you received the wrong item/color/size placed on your original order), you will be reimbursed for the purchase, including shipping fees.

It is the buyer's responsibility to provide the correct shipping address. If the package is lost due to an incorrect address provided by the buyer, no refund will be made.

HYGGELY HOME is not responsible for lost or stolen packages.

Please note: Proof of loss via tracking and/or additional information may be required for reimbursement of your order. Please contact us to submit a claim* for a lost package.

Please note: If a gift card is used to pay for some or all of the order, the refunded amount will go back to the gift card first. Any remaining funds will go to the second form of payment used on the order, so long as the item is returned within 30 days. Again, any items received after 30 days will be refunded via store credit regardless of the form of payment used on the order.

Sale Items

Sale items can be returned with our regular return policy unless otherwise specified as "final sale" in the product description. Please note, if an item was bought at full price prior to a promotion or sale of the item, we do not offer a retroactive refund of the difference of the new sale price.